Shipping & Returns

 

 

Due to the high volume of orders we have been receiving and having our limited staff, please allow 3-5 additional days for your order to ship. Rest assured, we’re working hard to deliver your order as soon as possible under these difficult circumstances. If your order is needed for a faster ship time, please call us and we will do our best to assist you. All orders will be processed in the order they are received. You’ll automatically receive a tracking link as soon as your order ships.

 

 

FREE SHIPPING!
on orders of $179 or more*
*exclusions apply
Continental United States Only

 

We use UPS Ground for Free Shipping and Fixed Shipping.

 

"Fixed Shipping"means you get Free Shipping on your order

except the following:

*Inflators

*Balloon Weights

*Arch Kits & Bases

*Columns

*Overweight Items

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                                                        Shipping Time from New York (Business days)

 

Return & Refund Policy

Thanks for shopping at Havin' A Party Wholesale.

If you are not entirely satisfied with your purchase, we're here to help.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Returns----UPDATE--DUE TO COVID 19, NO REFUNDS OR EXCHANGES UNTIL FURTHER NOTICE DUE TO SAFETY CONCERNS.If products are defective, please call us.

You have 7 business days to return an item from the date you received it. All discrepancies must be reported within 48 hours of receiving OR picking up the package.

To be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase. There will be a 15% restocking fee on ALL returns.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned package. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your original method of payment.You will receive the credit within a certain amount of days, depending on your card issuer's policies.