Shipping, Returns & More

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$99 Minimum on ALL orders

 

FREE SHIPPING on Orders $199+ *exclusions apply

Contigious United States Only

 

We only ship with UPS! 

We use UPS Ground for Free Shipping and Fixed Shipping.

 

"Fixed Shipping"means you get Free Shipping on your order

except the following:

*Inflators

*Balloon Weights

*Arch Kits & Bases

*Columns

*LIQUIDS

*Overweight Items

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                               Shipping Time from New York (Business days)

 

 

**SAME-DAY & FASTER SHIPPING** available upon request

 

****PICKUPS****PLEASE READ BEFORE PICKING UP****

---MUST BE PICKED UP WITHIN 5 BUSINESS DAYS OF PLACING ORDER, IF NOT, UNWANTED ORDERS WILL BE FORFEITED TO THE BALLOON GODS!!!

---Pickup's are ONLY on TUESDAY*-FRIDAY*-SATURDAY*.   *LIMITED AVAILABILITY

PLEASE CALL AHEAD TO SCHEDULE PICKUP AND TIME!  

 

OUT OF STOCK?

---If we are out of stock on an item, we will call or email to give you the option to change the out of stock item for something else. If we can't reach you, then we will give next closest option. If no other option, item will be removed from order. If item(s) affect Free Shipping or discounts, we will have to charge for shipping or remove discount if no one answers the call to substitute the item(s).

 

 

NEW YORK CUSTOMERS ONLY-Tax Exempt Info

**NEW YORK CUSTOMERS WHO HAVE AN  EIN NUMBER(TAX EXEMPT) with the State of New York.

You can submit the ST-120 form via email accounting@havinaparty.com. 

www.tax.ny.gov/pdf/current_forms/st/st120_fill_in.pdf

 If you place an order and paid tax, we can remove the tax before we collect payment and fulfill order. 

 

 

Return & Refund/Exchange Policy

Thanks for shopping at Havin' A Party Wholesale.

If you are not entirely satisfied with your purchase, we're here to help.

**NO RETURNS OR EXCHANGES ON SEASONAL MERCHANDISE**

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

*******ISSUES WITH INFLATORS AND SOME OTHER PRODUCTS ARE HANDLED WITH THE MANUFACTURER THEMSELVES. WE WILL GET YOU IN CONTACT WITH THE BEST PERSON AT THE MANUFACTURER TO GET YOUR INFLATOR or PRODUCT FIXED etc.(if within warranty).**********

Returns

You have 7 business days to return an item from the date you received it. All discrepancies must be reported within 48 hours of receiving OR picking up the package.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. Your item(s) must be in the original packaging. Your item(s) needs to have the receipt or proof of purchase. There is a 15% restocking fee on ALL returns/exchanges.

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are nonrefundable. If you received FREE SHIPPING ON THE ORIGINAL ORDER, the cost of the shipping will be deducted from your refund as well.

Refunds/Exchanges

Once we receive your item, we will inspect it and notify you that we have received your returned package. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment or a credit to your account with us to use on your next purchase.You will receive the credit within a certain amount of business days, depending on your card issuer's policies.